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Dear Maiah

Privacy Policy

Dear Maiah values your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website.

  • Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order, create an account, or contact us.
  • Payment Information: Payment details are processed securely through our third-party payment providers. We do not store your full credit card or payment account numbers on our servers.
  • Browsing Information: IP address, browser type, device information, pages visited, and referring URLs collected through cookies and similar technologies.

How We Use Your Information

  • To process and fulfill your orders, including shipping and delivery notifications.
  • To communicate with you about your orders, respond to inquiries, and provide customer support.
  • To send promotional emails and updates about new products, sales, and special offers (you may opt out at any time).
  • To improve our website, products, and services based on your feedback and browsing behavior.
  • To detect and prevent fraud, unauthorized access, and other security issues.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.

  • Essential Cookies: Required for the website to function properly, such as maintaining your shopping cart and processing checkout.
  • Analytics Cookies: Help us understand how visitors interact with our site so we can improve it.
  • Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our site.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist with order fulfillment, payment processing, shipping, email delivery, and website analytics.
  • Legal Compliance: When required by law, regulation, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our servers. While no method of transmission or storage is 100% secure, we take reasonable steps to safeguard your data against unauthorized access, alteration, or disclosure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access & Correction: Request access to the personal data we hold about you and ask us to correct any inaccuracies.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party sites such as social media platforms and payment providers. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please reach out to us through our contact page or via our official social media channels.

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